Download NetSupport Manager Remote Control

Networks continue to evolve, growing in capability and complexity. A diverse range of platforms, protocols and physical assets provides PC Management and Remote Control Software solutions with the continuous challenge of being able to offer support to a variety of configurations and to ensure that critical IT infrastructure is available when needed most.

Historically, Remote Control and PC Management software focused on removing the need for support staff to physically visit a remote users PC to resolve technical issues. Consequently, users receive a quicker response, resulting in less down time of critical applications. However, organisations now require multi-tasking solutions that offer effective economies of scale and that can perform a broad range of functions, which traditionally would have required multiple applications to have been used. Emphasis is now placed not just on providing more efficient technical support but also in simplifying management tasks and in offering secure remote and mobile working possibilities.

NetSupport Manager: Highlights
This page provides an overview of some of the key features included in NetSupport Manager. Please refer to the individual platform "tabs" above for a full list of functionality available within the product.

Remote Control of a PC
Click to view...Watch, Share or Control the screen, keyboard and mouse of a workstation irrespective of colour depth, resolution, network protocol or operating system. Use the Audio functions on Multimedia capable PCs' to talk to your users while providing support. NetSupport Manager is consistently recognized in comparative reviews as offering the fastest remote control performance available.

Monitoring Systems with Interactive Thumbnails
The Monitor Mode feature allows a Control to display a "Thumbnail" view of all connected Client workstations simultaneously. Thumbnail size can be adjusted on the fly, as can the update interval.